FAQ¶

The bot deleted a normal message. What should I do?¶

False positives are rare but possible. Options:

• give a verified member trusted status: /trust (as a reply to them);
• add your links or phrases to the exceptions (Bio/link whitelists);
• if the bot restricted a user by mistake — lift the restriction (/unmute, /unban) and report the case via the project channel.

The bot does not react to spam¶

The most common cause is rights or admin order:

1. Make sure the bot is an admin with the rights to delete messages and ban members.
2. Keep the bot above those it should moderate — Telegram does not allow restricting equal or higher admins.

The bot deletes ads in a topic where I allow them¶

Mark that topic as an ad topic with the /ad_topic command (alias /topic) — there the bot won’t touch announcements. Handy for dedicated “Buy/Sell” or “Ads” threads.

Why was a message with phone numbers deleted?¶

A long run of digits can be mistaken for a card number (a common scam signal). Separate phone numbers with spaces — for example, +380 67 123 45 67.

If a card number is legitimate (e.g. military fundraising), an admin can whitelist it with /card_white add <number> so the bot won't block messages with it.

The bot missed some spam. How do I report it?¶

Reply to the spam message with /report — it goes to the AI and admins for review, which makes the database more accurate.

How do I change the punishment — mute or ban?¶

Open /settings and choose the action for each case. By default, confirmed spammers are muted, while a ban is kept for join-leave spammers and the global list. Details: Settings.

Can individual modules (anti-Rus, etc.) be turned off?¶

Yes, all modules are toggled in /settings separately for your chat — except anti-Rus: removal of Russian-language messages is a core principle and is always active (only the notification mode and the optional translation are configurable).

How do I enable air-raid alerts?¶

Use /air_raid <region> (or checkboxes in /settings). In forum groups the notifications go to the selected topics. Details: Features → Air-raid alerts.

I was blocked. How do I appeal?¶

Write to the bot in direct messages with the /appeal command — the request will go for review.

What data does the bot process?¶

Only what is needed for moderation. Full description — in the Privacy section.

Is the bot paid?¶

The basic functionality is free. You can support the development with /donate.

Can rank-holders bypass the filters (the bot makes them admins)?¶

No — by default. When assigning a rank the bot grants a title without the delete-messages right, and immunity to filters is decided by exactly that right — so honorary admins (title only) are checked like everyone else.

Exception: if you enabled immunity in “Admin title” or “Any title” mode, rank-holders become immune too. To immunize only volunteers (not ranks), use the “Volunteer” mode. Immunity never grants access to commands (ban/mute).