Skip to content

FAQ

The bot deleted a normal message. What should I do?

False positives are rare but possible. Options:

  • give a verified member trusted status: /trust (as a reply to them);
  • add your links or phrases to the exceptions (Bio/link whitelists);
  • if the bot restricted a user by mistake — lift the restriction (/unmute, /unban) and report the case via the project channel.

The bot does not react to spam

The most common cause is rights or admin order:

  1. Make sure the bot is an admin with the rights to delete messages and ban members.
  2. Keep the bot above those it should moderate — Telegram does not allow restricting equal or higher admins.

How do I change the punishment — mute or ban?

Open /settings and choose the action for each case. By default, confirmed spammers are muted, while a ban is kept for join-leave spammers and the global list. Details: Settings.

Can individual modules (anti-Rus, etc.) be turned off?

Yes, all modules are toggled in /settings separately for your chat — except anti-Rus: removal of Russian-language messages is a core principle and is always active (only the notification mode and the optional translation are configurable).

How do I enable air-raid alerts?

Use /air_raid <region> (or checkboxes in /settings). In forum groups the notifications go to the selected topics. Details: Features → Air-raid alerts.

I was blocked. How do I appeal?

Write to the bot in direct messages with the /appeal command — the request will go for review.

What data does the bot process?

Only what is needed for moderation. Full description — in the Privacy section.

Is the bot paid?

The basic functionality is free. You can support the development with /donate.